Privacy Policy

Introduction

S&M Property Management ("the Company", "we") is committed to protecting your privacy. This policy explains what information we collect, how we use it and what your rights are under the Protection of Privacy Law, 5741-1981, and the Protection of Privacy Regulations (Data Security), 5777-2017.

Information we collect

We may collect the following types of information:

• ✓Identification details: full name, email address, phone number
• ✓Property details: property address, property type, rental details
• ✓Financial information: billing and payment details (encrypted and secured)
• ✓Technical information: IP address, browser type and pages viewed, for analytics purposes only
• ✓Correspondence: messages sent through contact forms or WhatsApp

How we use the information

• ✓Providing property management services and contacting you about your requests
• ✓Managing lease agreements and real estate transactions
• ✓Improving the website and the user experience
• ✓Sending updates and relevant information (only with your consent)
• ✓Complying with legal and regulatory requirements

Sharing information with third parties

We do not sell or rent your personal information to third parties. Information may be shared only in the following cases:

• •Service providers: such as payment providers and CRM platforms, solely for the purpose of providing the service.
• •Legal requirements: when required by law, a court order or a competent authority.
• •Protection of rights: to prevent fraud or for security purposes.

Data security

We take appropriate technical and organizational security measures to protect your information, including SSL/TLS encryption, need-to-know access and compliance with the Protection of Privacy Regulations (Data Security), 5777-2017.

Cookies

The website may use technical cookies that are necessary for it to function. We do not use marketing cookies and we do not track you across the internet.

Data retention

We keep your personal information for as long as it is needed for the purposes for which it was collected, or as required by law, usually 7 years for business record-keeping. After that, the information is securely deleted.

Your rights

Under the Protection of Privacy Law, 5741-1981, you have the following rights:

• ✓Right of access: to ask to see the personal information we hold about you
• ✓Right to rectification: to require the correction of inaccurate or outdated information
• ✓Right to erasure: to ask for your information to be deleted in certain circumstances
• ✓Right to unsubscribe from mailing lists: at any time, without conditions

Privacy enquiries

For any question, request or complaint about privacy, you can contact us:

We will endeavor to respond to privacy enquiries within 30 days. If you are not satisfied, you can contact the Privacy Protection Authority at the Ministry of Justice.

Changes to this policy

We may update this policy from time to time. Material changes will be published on the website along with their effective date. Continued use of the website after changes are published constitutes acceptance of the updated policy.